At his startup Log10, Bansal oversees the production of tools that third-party developers can use to build LLM-powered applications.
Since the OpenAI drama unfolded, Bansal told CNBC the startup's instability was a reason customers cited.
A spokesperson for OpenAI declined to comment but said the startup's services are working again following three hours of issues.
One founder of an AI startup, who asked not to be named in order to discuss internal matters, said he uses multiple application program interfaces from OpenAI and has considered switching to offerings from Anthropic, the AI startup founded by former OpenAI executives with backing from Amazon and Google .
The source, who previously worked alongside Shear, said Shear is "very smart" and admires his integrity.
Persons:
Jaap Arriens, Sam Altman, Arjun Bansal, Bansal, Altman, Emmett Shear, Satya Nadella, OpenAI, Greg Brockman, There's, Shear, he's, Martin Kon, Kon, Anthropic, Srinivas Narayanan, Steven Heidel, Nadella, CNBC's Jon Fortt
Organizations:
Nurphoto, CNBC, Microsoft, Amazon, Google
Locations:
OpenAI, LLMs, Anthropic